Junior IT Support

SUMMARY:
NEW VACANCY!!
Our client in the Engineering industry has a new vacancy available for a Junior IT Support based in Port Elizabeth

POSITION INFO:

Job Purpose

Key Responsibilities

• Provide first-line IT support to users for hardware, software, and network-related issues.
• Assist with troubleshooting desktop computers, printers, email, and general office applications.
• Install, configure, and maintain user workstations and peripheral devices.
• Assist users with email setup, password resets, and system access requests.

• Assist with basic database administration tasks, primarily within SQL environments.
• Support database maintenance activities, including backups, monitoring, and basic troubleshooting.
• Help maintain data integrity and system performance.

• Provide basic support for company servers and assist with routine maintenance tasks.
• Monitor system performance and escalate issues when required.
• Assist senior IT staff with server updates, backups, and system checks.

• Assist with managing and tracking software licenses across the organisation.
• Support the installation and updating of business software applications.
• Maintain IT asset registers and system documentation.

• Log and track IT support requests and ensure timely resolution.
• Maintain accurate records of IT systems, licenses, and equipment.
• Provide general support to the IT team on projects and daily operations.

Minimum Requirements

• Relevant IT qualification (Diploma, Certificate, or Degree in Information Technology or similar).
• Basic knowledge of computer hardware, operating systems, and networking.
• Basic understanding of SQL databases will be advantageous.
• Familiarity with Microsoft Office and email systems.
• Strong problem-solving and communication skills.
• Willingness to learn and develop technical skills.

Experience

• 0–2 years’ experience in an IT support environment would be advantageous, but not essential.

Key Competencies

• Strong attention to detail
• Good communication skills
• Ability to work independently and as part of a team
• Strong willingness to learn and grow within the IT field