Junior IT Systems Administrator

SUMMARY:
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POSITION INFO:

Delaire Graff Estate are looking for a IT Systems Administrator who will assist with maintaining all system infrastructure & user assistance on the Estate.

RESPONSIBILITIES:

• Install, configure and provide technical support for both hardware and software;
• Manage the configuration and operation of client-based computer operating systems;
• Monitor the system daily and respond immediately to security or usability concerns;
• Create and verify backups of Servers (Acronis Cyber Cloud);
• Upgrade systems and processes as required for enhanced functionality and security issue resolution;
• Administrate infrastructure, including firewalls (Fortigate), malware protection software (ESET Remote Administrator), virtual servers (VMware), domain controller (Microsoft Active directory 2019), Point of sale (EasyPos), Accounting software server (Sage Evolution), Biometrics access control system, internet fiber metro ethernet lines, back up internet WIFI links and other processes;
• Set up accounts and workstations for new staff members;
• Troubleshoot issues and outages;
• Managing all WIFI connections making sure uptime is at 100% for both clients and users (Unifi Controller);
• Manage and maintain the phone system (3CX PABX);
• Administer and maintain the Office 365 accounts for all staff email accounts hosted with Microsoft;
• Keep up to date record of all computer assets in the registry;
• Provide technical support and management with regards to setting up DSTV, home automation, music systems, 2-way radio system and other multimedia setups as required.

REQUIREMENTS:

• Grade 12 plus relevant diploma/certificate in Information Technology
• Microsoft certifications
• Preferably 3 years’ experience in systems administration
• Familiar with networks (LAN, WAN) and patch management
• General knowledge of VPNs
• Knowledge of Office 365 Cloud services (Hosted emails), Forti AP's and other WIFI AP's, HP Aruba Switches and VLAN, Windows 10\11 and Server 2019\2022, Active Directory administration (users, groups, group policy, DNS, DHCP, organizational units), fiber connections and different topologies
• Preferably knowledge of DSTV systems for the hospitality industries
• Excellent problem-solving skills with regards to any IT technology and multimedia
• Ability to work independently and under pressure
• Ability to handle and prioritize multiple tasks and meet all deadlines
• Excellent high level of attention to detail and accuracy
• Good interpersonal skills and communication skills – ability to liaise at all levels