Junior IT Technician

SUMMARY:
Junior IT Technician

POSITION INFO:
Role: Junior IT Technician Category: Information Technology Location: Durban, Hillcrest Salary: Market - related Our client is a dynamic and growing IT services provider specializing in comprehensive technical support and infrastructure management. They are currently seeking an energetic, driven Junior to Mid-Level IT Support Technician to join their team and assist in supporting their expanding portfolio of retail and healthcare clients. Requirements: Education: A completed Diploma or Degree in Information Technology, Computer Science, or a related field. Experience: 1-4 years of proven experience in an IT Technical Support, Desktop Support, or Field Technician role. Direct, hands-on experience working with POS (Point of Sale) Software is essential. Previous experience with Pharmacy management software is highly advantageous. Licensing & Transport: Must possess a valid, clean driver's license. Must own a reliable personal vehicle (essential for regular travel to various client sites). Responsibilities: On-Site & Remote Support: Diagnosing, troubleshooting, and resolving hardware, software, and network connectivity issues for clients. System Installation & Maintenance: Installing, configuring, and updating specialized POS systems and pharmacy software applications. Hardware Maintenance: Setting up and maintaining desktops, laptops, servers, printers, and retail peripherals (e.g., receipt printers, barcode scanners, card terminals). Network Administration: Assisting with the basic setup and troubleshooting of local networks (LAN, Wi-Fi, routers, and switches). Client Relationship Management: Serving as a professional, polite, and helpful representative of our client during site visits, ensuring minimal downtime for businesses. Documentation: Maintaining accurate records of technical issues, resolutions, and clint site configurations. Send your application to