Junior Internal Sales Assistant

SUMMARY:
Company Based in Cape Town is looking for an Internal Sales Assistant (ISA) to join their team.
The Inside Sales Assistant will primarily provide support to the Business Development Executive within their designated Sales Territory and help them improve efficiency as Sales Volume Increases.

POSITION INFO:
The Inside Sales Assistant will be instrumental in developing stronger business relationships with existing customers through frequent nurturing activities and maintain a database of prospective customers for future direct B2B Marketing or Sales Engagement by the Business Development Executive within the designated Territory.

Responsibilities:

• Assist the BDE to achieve Targets and Increase Sales Revenue within Territory
• Developing New Leads through Prospecting and Cold Calling Activities
• Qualification of all inbound Marketing ( MQL ) Webinar / Seminar
• Qualification of all Sales Leads ( SQL )
• Updating of all Leads created in Sales CRM, conversion of Leads to Opportunities
• Follow-up and handling of all inbound customer calls or email enquiries
• Updating of all Customer records in CRM in joint effort with the Business Development Executive
• Creation of all Sales Quotes, Payment Notices directly or via the Sales Administrative Assistant
• Updating and creation of Sales Opportunities in CRM in joint effort with BDE
• Current Forecasting
• Sales Pipeline
• Liaise with Accounts Department and Technical Teams – Post Sales Delivery and Implementations
• Territory Research and Market Segmentation – Potential and Existing Customers
• Territory Research and Market Segmentation – Potential and Existing Customers
• Align with and Support Marketing and Sales Plans – Actioning Marketing and Sales Campaigns
• Improve relevant Product knowledge by participating in eLearning or Group Coaching Sessions
• Follow up on all outstanding, Documentation or Payments - Orders received or Delivered
• Set up Meeting Appointments for the BDE’s at Prospective Customers
• Liaise and Co-Ordinate with Technical Team on Demo Preparations & Technical Meetings
• Perform all general related administrative duties as required

• Matric - requires standard mathematics

• 1 years working experience in a manufacturing/engineering environment
• Cold calling
• Assisting a BDE to reach monthly sales targets

• Excellent customer service
• Strong communication skills
• Time – Management
• Confidence
• Comfortable with telecommunications