Junior Lodge Manager

SUMMARY:
5* Game Lodge in the Grahamstown area is looking for a Junior Lodge Manger to deliver an unforgettable experience for guests that will exceed all their expectations.

POSITION INFO:
Duties:

Warm welcome and check in of all guests
Guest management: coordinate daily activities and transfers for guests of all ages
Guest experiences: ensure guest expectations are exceeded; ensure all special needs and requests have been met
Hosting of all meals / guest events
Complete daily / weekly /monthly admin duties including month end duties
Manage stock through regular stock takes and maintaining stock controls
Weekly reports to General Manager
Attend weekly HOD Meeting
Management of staff: assist with recruitment, induction, rosters, attendance, performance management, discipline, on the job training, team spirit, reward & recognition
Actively support conservation and community initiatives and programs
Health & Safety: ensure lodge operates in safe manner at all times, ensuring the safety of guests and staff.

Requirements:

Matric or Grade 12 certificate
Hospitality / Hotel / Lodge Management related qualification
At least 2 - 3 years’ experience in 5* game lodges in the position of a Duty Manager / Senior Duty Manager or Junior Lodge Manager.
Experience working in remote areas
Fully computer literate
Valid Code 8 Driver’s license is essential
Sharp eye for detail.