Junior Software Implementation Engineer - Cape Town

IT Software House based at the feet of Table Mountain is looking for a Graduate to work as a Solution Implementation Specialists, responsible for interfacing with clients, understanding their needs and configuring software solutions to meet them.

You will be involved in delivering projects to clients from information gathering, working with a team in designing solutions, solution configuration, system testing, user training, continuous improvement and support.

It is a technical and practical role and will require you to;

• Implement and configure software to design and client’s specific requirements.
• Use ‘low-code’ applications with SQL databases to build integrated and automated back-end processes with web-based UIs
• Execute projects in a dynamic, collaborative, and iterative fashion - providing ongoing tangible benefit
• Provide superior customer service to internal and external clients
• Develop new concepts, approaches and applying best-practice patterns

Typical daily Tasks performed by a Software Engineer;

• Solution design, build, test, support and improve
• Configure and test solutions with colleagues
• Involved with unit and end-to-end testing of solutions
• Involved in deploying solutions to server environments - Dev, QA, Production
• Provide exceptional production support and ongoing improvement
• Develop technical designs and documentation
• Participate in update, design, requirements and feedback sessions

You should be;

• Comfortable using technology and be able to explain it to others
• Able to solve problems creatively and efficiently
• Quality focussed
• Able to manage time well and handle multiple projects simultaneously.
• Able to manage job pressure well
• Detail focussed as we work with sensitive data and critical business systems
• Pedantically accurate
• Able to communicate very well with different people - interpersonal, written and public speaking

Satisfying and challenging work and they are stimulated and get excited by the following:

• Work closely with clients and see their solutions being used successfully
• Achieve their project goals together with the team
• Develop technical skills and business knowledge
• Contribute, participate and provide input to developing better internal approaches, methodologies and tools
• Identify and explore new business development opportunities.

They will train, help, assist and develop you to best perform your work and develop professionally. You will be trained and mentored with:

• New employee induction to the company
• Implementation specialist training program
• Introduction into a project delivery team
• Ongoing mentorship and coaching with your Senior manager
• Support and helping hand from your team, larger analyst group, managers and directors
• Ongoing development and training program utilising internal and specialist courses
• Regular and formal reviews with the aim of skills development and professional growth
• Open and collaborative culture, where everyone is encouraged to contribute

You will be expected to make judgement calls, show responsibility and act professionally. Characteristics and attitudes that they value are;

• Professionalism
• Being courteous & respectful
• Integrity
• Willingness to engage with people - learn from colleagues and clients
• Enthusiasm, commitment, determination
• General interest in applying technology to improve business and especially the financial services environment
• Hands-on, organised and very hardworking
• Strong sense of responsibility and motivation
• Desire to learn and gain knowledge

Location and working hours

• Cape Town

○ Office in Cape Town CBD

○ Software engineers mostly work at client premises in the Cape Town area. Travel may be expected between local clients. Or occasionally to Jhb office or clients. You are required to have your own transport (valid driver’s license) and be willing to travel.

• Their clients work typical business hours - work days between 8am and 5pm. There may be occasional need to work evenings and weekends due to project deadlines or unexpected problems.

Desired Skills

• B.Sc, B.Eng, B.Com or BA (Socio-Informatics), degree with IT related subjects as majors.

○ From one of the top Universities in the country with above average results - 60% average at university.

• Matric results - A or B for Maths HG
• Excellent communication skills - interpersonal, written and public speaking

Benefits

• Monthly Salary is cost to company, allowing you to manage your own financial planning
• Company funded Group Life and Disability cover
• Financial assistance towards post graduate studies
• Discretionary bonus

• Junior software engineer

○ Graduate up to 2 years’ experience

○ Software product configuration and support experience an advantage

○ SQL experience and standard scripting an advantage