Junior Supervisor

Recruiter:

Wild Dreams Hospitality

Job Ref:

WDH001932/ML

Date posted:

Wednesday, December 10, 2025

Location:

Cape Town, South Africa

SUMMARY:
A well-known bakery and cafe chain is looking for a JUNIOR SUPERVISOR

POSITION INFO:
As Junior Supervisor, you’ll play a key role in the smooth daily running of the café from ensuring excellent service and supporting the front-of-house team to maintaining a welcoming, upbeat atmosphere. You’ll work closely with management, lead by example on the floor, and help deliver a consistently positive guest experience.

Candidate Responsibilities:

Oversee daily front-of-house operations, including opening and closing procedures
Supervise, motivate, and support the service team during busy shifts
Provide warm, efficient, and professional customer service at all times
Handle customer queries and resolve issues with a proactive, friendly approach
Manage cash-ups, till operations, and basic administration
Maintain cleanliness, presentation, and smooth service flow throughout the café
Assist with staff training, shift planning, and operational support
Ensure consistent product quality and adherence to brand standards

Candidate Requirements:

Previous experience in a supervisory or senior waitron role within a café or restaurant environment
Excellent communication and leadership skills
Strong customer service orientation with a positive, can-do attitude
Organised, reliable, and able to multitask under pressure
Passionate about healthy food, sustainability, and community
Willingness to work flexible hours, including weekends

This is a live-out role.

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