Junior Systems Support Engineer

Recruiter:

Collab SA

Job Ref:

CPT000015/SH

Date posted:

Tuesday, October 28, 2025

Location:

Cape Town, South Africa

SUMMARY:
ðCentury City, CPT | Office-based | Permanent
ð° Market related salary, depending on your skills and experience

Unlock your IT career potential with one of South Africa’s leading technology solutions providers.
We are looking for a driven and service-oriented Junior System Support Engineer to join our client’s Cape Town team. If you're passionate about troubleshooting, eager to grow and ready to build a solid foundation in IT infrastructure support, with opportunity to grow, his is your opportunity.

POSITION INFO:
What You Bring / Requirements:

2+ years' experience in IT Support
Valid driver's licence and your own vehicle (non-negotiable)
Confident remote support skills on Windows 10/11
Knowledge of Windows Server (2012 R2 – 2022), Active Directory, DNS, DHCP
Familiarity with IP addressing, subnetting, basic routing
Strong communication skills (written & verbal)
Certifications: A+, N+ required
Microsoft or Endpoint Security (advantageous)

What You’ll Be Doing:

Remote & Onsite Support
Provide high-quality remote support for desktops (Windows 10/11) and perform occasional client visits for consulting and SLA service.
System Maintenance
Assist in patching, version upgrades, and endpoint/server upkeep using enterprise-grade monitoring and patch management tools.
Collaboration & Communication
Liaise with peers and clients, ensuring smooth incident resolution and exceptional service delivery.
After-hours Coverage (Occasional)
Be part of the on-call support team on a rotational basis (under supervision or shadowing).

Why This Role Stands Out

Structured career development: Ideal for IT professionals eager to progress into more senior infrastructure or consulting roles.
Cutting-edge exposure: Get hands-on with diverse Wintel technologies across multiple client environments.
Dynamic environment: Work remotely and on-site with a range of businesses, supported by an experienced team.
Ongoing learning: Gain experience in system maintenance, patching, and remote desktop/server troubleshooting — all with regular training opportunities.

Your Growth Path
This role is designed for a Junior Support Engineer ready to expand their skills, gain visibility across a wide array of systems, and ultimately grow into more senior support or specialist roles within a highly respected tech firm. Upskilling is highly supported

If you’re proactive, technically curious and serious about growing in the IT space, this role is made for you.
ð© Apply now and start your next chapter in your career

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