Junior Systems Support Engineer

SUMMARY:
📍Century City, CPT | Office-based | Permanent
💰 Market related salary, depending on your skills and experience
 
Unlock your IT career potential with one of South Africa’s leading technology solutions providers.
We are looking for a driven and service-oriented Junior System Support Engineer to join our client’s Cape Town team. If you're passionate about troubleshooting, eager to grow and ready to build a solid foundation in IT infrastructure support, with opportunity to grow, his is your opportunity.

POSITION INFO:
What You Bring / Requirements:

• 2+ years' experience in IT Support
• Valid driver's licence and your own vehicle (non-negotiable)
• Confident remote support skills on Windows 10/11
• Knowledge of Windows Server (2012 R2 – 2022), Active Directory, DNS, DHCP
• Familiarity with IP addressing, subnetting, basic routing
• Strong communication skills (written & verbal)
• Certifications: A+, N+ required
• Microsoft or Endpoint Security (advantageous)

• Remote & Onsite Support
  Provide high-quality remote support for desktops (Windows 10/11) and perform occasional client visits for consulting and SLA service.
• System Maintenance
  Assist in patching, version upgrades, and endpoint/server upkeep using enterprise-grade monitoring and patch management tools.
• Collaboration & Communication
  Liaise with peers and clients, ensuring smooth incident resolution and exceptional service delivery.
• After-hours Coverage (Occasional)
  Be part of the on-call support team on a rotational basis (under supervision or shadowing).

• Structured career development: Ideal for IT professionals eager to progress into more senior infrastructure or consulting roles.
• Cutting-edge exposure: Get hands-on with diverse Wintel technologies across multiple client environments.
• Dynamic environment: Work remotely and on-site with a range of businesses, supported by an experienced team.
• Ongoing learning: Gain experience in system maintenance, patching, and remote desktop/server troubleshooting — all with regular training opportunities.