Junior Team Leader

Recruiter:

Edge Executives

Job Ref:

332252315

Date posted:

Wednesday, July 16, 2025

Location:

Johannesburg, South Africa

SUMMARY:
-

POSITION INFO:

Junior Team Leader
Location: Bryanston, South Africa
Type: Permanent | Telesales | Short-Term Insurance

Lead with purpose. Drive performance.

This is a growth role for a driven telesales professional ready to step up, motivate a team, and deliver high-quality sales results in a fast-paced short-term insurance environment.

About the Role

You’ll oversee and guide a team of outbound sales agents, ensuring they generate quality leads, handle objections effectively, and deliver on sales targets. You’ll help shape skills development, maintain discipline, and inspire a culture of teamwork and success.

What You’ll Do

Manage lead generation, warming, and optimisation
Supervise agent performance and call compliance
Identify training needs and coach the team
Maintain high standards of quality, accuracy, and script adherence
Drive team discipline, talk times, and productivity
Run effective sales incentives and build team spirit
Liaise with sales support to boost performance

What You Bring

Minimum NQF 4: Grade 12; relevant tertiary qualification a plus
3+ years in an outbound call centre sales environment
Proven track record in short-term insurance sales
At least 6 months’ experience in a supervisory role
Strong admin, attention to detail, and time management skills
Resilient, self-motivated, and customer-focused
Regulatory Exam Certificate (RE5) and industry qualifications advantageous

What Success Looks Like

A high-performing sales team that meets and exceeds targets
Effective lead management and improved conversion rates
A collaborative, motivated team culture aligned with company values

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