Key Account Manager - Clicks

 

Recruiter:

TAC Recruitment

Job Ref:

PTA001003/CC

Date posted:

Tuesday, July 27, 2021

Location:

Durban, South Africa

Salary:

900000


SUMMARY:
Managing customer account development to ensure delivery of key targets while building long sustainable business relationships with Customers and internally. Clicks experience essential.

POSITION INFO:

Principle Accountabilities

  • Customer forecasting and budgeting phased by month and by category.
  • Full understanding of the Customer “P&L” or Net sales calculation (Volume/Gross Sales/Product Sales/Net Sales) as well as understanding and management of each Trading Terms/Rebates/Discounts/COOP and its effect on the delivery of Net Sales by category.
  • Providing accurate sales forecast annually and monthly.
  • Use/analyse data sources (promotional activity, ROS, customer stock holding) and trends to enable sales forecast.
  • Develops optimal integrated promo plan, analyses of promo ROI and manage promo investments
  • Application of full demand planning process.
  • Understanding of shopper behavior and insights to optimize path to purchase within account.
  • Develop and execute strategic joint business plans with customers/ Use of customer economic model i.e. Penetration x Frequency x Basket spend x Margins - operational cost= Cash profit
  • Business alignment: Apply key business strategy focus areas into account planning and day to day delivery.
  • Sales agenda alignment: Apply key sales strategy focus areas into account planning and day to day delivery.
  • Channel alignment: Build an account plan closely aligned to the Channel strategy and purposely develop on the strategic principals where specifically applicable to the account.
  • Account alignment: Build an account plan with Business, Sales and Channel strategic agendas that focusses on a sustainable financial delivery for the current period and sets out a clear account vision into the future.
  • Ongoing engagement with customer to ensure allocation of correct share of shelf
  • Ensure correct placement of ranged sku’s in accordance with agreed planogram.
  • Ensure availability of ranged sku’s.
  • Promo compliance in place where agreed

 

Candidate Requirements

  • BCOM or equivalent
  • Minimum 4-6 years National key account management
  • 3 years working on the Clicks account
  • Computer literate
  • High degree of analytical capability
  • Sales and Execution Management
  • Strategic Influencing
  • Channel and Market Understanding
  • Customer and Shopper Understanding as well as Category Management


 

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