Key Account Manager - Pharmaceutical Raw Material

SUMMARY:

An established international chemical distributor is actively seeking an experienced Key Account Manager to play a crucial role in supporting growth within the pharmaceutical industry in South Africa. This position is based at the Head Office in Randburg and reports to the Business Unit Manager: Pharma. The successful candidate will be responsible for servicing key customers in both Johannesburg and Cape Town.

POSITION INFO:

Minimum requirements for the role:

• Must have a tertiary science qualification, ideally in chemistry or related
• Minimum 4-6 years’ relevant sales experience, ideally within pharmaceutical, personal/home care or similar industry
• Experience and knowledge of regulatory requirements in the pharmaceutical industry is essential
• Must have in-depth knowledge of functional raw materials
• Strong written and verbal communication skills
• Energetic and self-motivated with solid administrative and organizational abilities
• Ability to build credibility and maintain professional relationships within the industry

• Distributing raw materials into the pharmaceutical segments.
• Maintaining the existing customer base and identifying new opportunities.
• Developing and expanding product segments with strategic importance.
• Creating and submitting offers, including taking responsibility for pricing.
• Independently processing customer inquiries, including handling complaints.
• Providing technical advice to customers on formulation development, including appropriate sampling.
• Analyzing the market for customers, products, competitors, and application areas.
• Maintaining reports and documentation in the CRM system (Salesforce).
• Managing budget and requirements planning.
• Collaborating and participating in trade fairs and customer seminars as sales promotion activities.
• Managing stock by working closely with Principal Managers to ensure optimal stock holding.

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