Key Account Manager - Southern Africa Corridor

SUMMARY:
Are you a seasoned client strategist with a passion for nurturing high-value partnerships? This is your chance to step into a regional key account role with a strong focus on the Southern Africa corridor. Join a leading logistics group that’s driving real growth across borders and be at the centre of their strategic client success.

POSITION INFO:
About the Company
Our client is a pan-African logistics leader with a strong foothold across key Southern African trade corridors. They’re known for integrated supply chain services that support some of the region’s largest industries. Their collaborative culture values initiative, results, and long-term client relationships.

Role Overview
The Key Accounts Manager is responsible for managing a portfolio of high-value clients, ensuring retention, profitability, and growth. The role involves multi-level engagement across client organisations, coordination with internal teams, and strategic planning to strengthen the company’s presence across the Southern Africa corridor.

Key Responsibilities

• Develop and implement strategic business plans for each Key Account.
• Lead multi-level client engagement, from operational teams to decision-makers.
• Track and report financial performance vs. targets (Gross Margin tracking, budgeting).
• Drive new and extension business within key and existing accounts.
• Participate in tender processes, pricing negotiations, and RFQ submissions.
• Lead monthly performance reviews with clients, supported by internal reporting teams.
• Collaborate cross-functionally with internal front, middle, and back-office teams to ensure client satisfaction and issue resolution.
• Maintain client information and market intelligence to identify threats and opportunities.

• Bachelor’s degree in Business, Marketing, or related field (preferred).
• Minimum 5 years of experience in a similar role within the logistics or supply chain sector.
• Proven experience in key account development across regional logistics operations.
• Strong commercial acumen, client-facing credibility, and data-driven decision making.
• CRM proficiency and solid understanding of supply chain end-to-end.

• Competitive salary.
• Be part of a regional growth strategy with visible impact.
• Work with a supportive, high-performance commercial team.
• Long-term career development across a pan-African logistics group.