Key Account Manager/New Business

SUMMARY:
A leading technology supplier based in Sandton is looking for a driven Key Account Manager / New Business Consultant to develop, manage, and grow strategic enterprise and corporate client relationships.

This role is focused on driving revenue growth through the sale of enterprise mobility solutions, SaaS platforms, hardware distribution, and managed technology services.

POSITION INFO:
Key Responsibilities:
Strategic Account Management:

• Manage and grow relationships with enterprise, corporate, and strategic accounts.
• Act as the primary commercial contact for key customers.
• Develop long-term account strategies that align with customer business objectives.
• Conduct regular account reviews and strategic planning sessions.

• Identify and develop new revenue opportunities within existing and new accounts.
• Drive sales across the company integrated solution portfolio, including:
  • Samsung smartphones, tablets, and laptops
  • Zebra enterprise mobility and scanning solutions
  • SaaS HR and workforce management software (time and attendance tracking)
  • Mobile Device Management (MDM) platforms
  • Employee connectivity programs (contract mobile devices)
  • Reverse logistics and device lifecycle services
• Achieve and exceed quarterly and annual sales targets.

• Identify opportunities to introduce software-as-a-service (SaaS) solutions that improve workforce efficiency and HR operations.
• Demonstrate the value of cloud-based workforce management platforms, including time and attendance tracking and workforce visibility.
• Build recurring revenue streams through subscription-based software solutions.
• Work closely with technical teams to support SaaS solution demonstrations and onboarding.

• Engage with stakeholders across IT, HR, Operations, and Procurement.
• Understand customer pain points and propose tailored technology and SaaS solutions.
• Present integrated mobility and software solutions that optimize workforce productivity and device management.

• Support customers through solution implementation and onboarding.
• Coordinate with internal teams to ensure successful deployment of devices, SaaS platforms, and mobility solutions.
• Ensure customers fully adopt and maximize the value of the company offerings.

• Work closely with strategic vendor partners including Samsung and Zebra.
• Participate in joint sales initiatives and vendor programs.
• Leverage vendor relationships to strengthen customer solutions and opportunities.

• Maintain high levels of customer satisfaction and retention.
• Address client issues proactively and escalate when necessary.
• Identify opportunities for upselling, cross-selling, and service expansion.

• Minimum 5+ years experience in Key Account Management or B2B technology sales
• Experience selling SaaS, cloud solutions, or enterprise software
• Proven track record in enterprise mobility, telecommunications, or IT solutions
• Experience managing large corporate or enterprise clients
• Tertiary qualification in Business, IT, Sales, or related field (preferred)
• Strong enterprise sales and account management skills
• Experience selling SaaS and subscription-based solutions
• Ability to sell complex technology and mobility solutions
• Strong relationship-building and negotiation skills
• Strategic and consultative selling approach
• Excellent presentation and communication skills
• Ability to engage with C-level and senior decision makers