Lead: Program Design and Pricing

SUMMARY:
Will be responsible for designing a Reward programme that will deliver an exciting value proposition, and enhanced customer experience.

POSITION INFO:

Education and Experience

• Required Essential – Bachelors’ degree ( Commerce)or equivalent qualifications (NQF Level 7)
• Preferred – Masters(MBA/MBL) or post graduate degree (NQF level 9)
• 8 years relevant experience within large financial services organisation.
• Senior leadership level in banking or general industry experience delivering world-class client-centric financial services solutions (3 years'' senior management experience)
• Extensive experience in designing, managing and pricing customer behavior programme preferable

Knowledge & Skills:

Macro understanding of the business environment and how the related Industry is operating
Interpreting and influencing of strategic signals from external and internal operating environment and translating these into relevant actions
Experienced turnaround specialist that can simultaneously overhaul business with significant financial constraints while delivering unique customer experience
Experience in complex pricing
Experience in deep understanding of retail customer behaviours
Experience in working with retail partners to understand key value drivers

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