SUMMARY:
A company that offers a comprehensive range of interventions, from the selection of people to be trained and the designing of the course material to the actual training has an exciting opportunity for a quality-oriented Learner Retention Coordinator in Gauteng
The primary requirement for this position will be to plan, organise, control, an...
POSITION INFO:
A company that offers a comprehensive range of interventions, from the selection of people to be trained and the designing of the course material to the actual training has an exciting opportunity for a quality-oriented Learner Retention Coordinator in Gauteng
The primary requirement for this position will be to plan, organise, control, and coordinate all learner placements and/or administrative aspects relating to the workplace hosting of identified learnerships.
- A relevant NQF 5 qualification or equivalent thereof
- Previous administration and learnership experience advantageous
- Own vehicle and driver’s license
Support the induction process:
- Ensure learners are informed of the induction
- Induct learners on the Code of Conduct
- Arrange relevant work readiness training
Academy Support
- Check learner attendance daily and give feedback to the Academy Coordinator.
- Collect and check learner attendance registers, leave forms and notes on a weekly basis and complete attendance register checklist.
- Assist with Learner HR administrative tasks.
- Receive and check training material delivered by supplier and distribute to facilitators.
- Assist with ordering staff stationary.Â
Assessment Centre MaintenanceÂ
- Maintain Assessment centres according to QMS.
- Keep assessment centre neat and organized.
- Ensure all files comply with QA requirements (i.e. sticker system).
- Ensure access to assessment center is controlled and all files removed are logged.
- Sign out PoE files to appointed Assessors and Moderators.
- Archive all documentation after external moderation.
On-going management of hosting relationship
- On-going learner management
- Attendance -Â ensure there is a system/ process in place for timeous reporting on attendance
- Learner discipline - Follow up on learner disciplinary issues and ensure they are resolved as per the client’s HR requirements with the help of the SDM
- Pscyo-social support - Arrange for learner’s support when necessary
- Support workplace mentors on client sites including up-front and on-going coaching
- Site sensitization (reasonable accommodation)
- Behavioural observations support
- Logbook support
- Regular site visits
- Attend client and host employer meetings as required
- For Academy Sites
- Once site has been approved and Statement of Work has been signed, hand over to Academy Supervisor who will be responsible for learner management
- Quarterly site visits
- Adhoc support where required
Reporting on learner progress:
- Document Site supervisor feedback
- Record Learner attendance progress according to client specifications
- Take pictures and/or document learners performing tasks where necessary
