Learnership: Technical Support NQF 4

Recruiter:

iSON Xperiences

Job Ref:

CC00105

Date posted:

Friday, July 16, 2021

Location:

Randburg, South Africa

Salary:

Negotiable

SUMMARY:
The Role:

Altron People Solutions focuses on empowering South Africaâ??s unemployed youth with Learnership and Internship opportunities.

A Learnership is a structured lea...

POSITION INFO:
The Role:

Altron People Solutions focuses on empowering South Africaâ??s unemployed youth with Learnership and Internship opportunities.

A Learnership is a structured learning program for gaining knowledge and practical skills in the workplace leading to a qualification, registered on the National Qualification Framework.

The duration of a Learnership/Internship is twelve months.

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Successful candidate will be responsible for:

Help Desk support to oversee and maintain the company and client computer hardware and software systems.

Identifying hardware and software solutions.
Troubleshooting technical issues.
Diagnosing and repairing faults.
Resolving network issues.
Installing and configuring hardware and software.
Speaking to customers to quickly get to the root of their problem.
Providing timely and accurate customer feedback.
Talking customers through a series of actions to resolve a problem.
Following up with clients to ensure the problem is resolved.
Replacing or repairing the necessary parts.
Supporting the roll-out of new applications.
Providing support in the form of procedural documentation.
Managing multiple cases at one time.
Testing and evaluating new technologies.
Conducting electrical safety checks on equipment.

Skills and Experience:

Applicants who meet the following minimum criteria will qualify to apply:

Be a South African citizen by birth (All races can apply)
Be between the ages of 18-29
Candidate must be in possession of a valid National Senior CertificateÂ
Candidate must have a clear criminal record and credit recordÂ
Be presentable and have good English communication and interpersonal skills
Candidate must not be employed or studying full timeÂ
Proficient at MS Word, MS Outlook, MS Excel, MS PowerPoint.
IT Technical background would be advantageous

NB! This job is now closed. You can apply for other jobs by uploading your CV.

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Learnership: Technical Support NQF 4

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