Altron People Solution..."> Job: Learnership: Technical Support NQF 4 in Randburg - ref: 756205

 

Learnership: Technical Support NQF 4

 

Recruiter:

iSON Xperiences

Job Ref:

CC00105

Date posted:

Friday, July 16, 2021

Location:

Randburg, South Africa

Salary:

Negotiable


SUMMARY:
The Role:

Altron People Solutions focuses on empowering South Africaâ??s unemployed youth with Learnership and Internship opportunities.

A Learnership is a structured lea...

POSITION INFO:
The Role:

Altron People Solutions focuses on empowering South Africaâ??s unemployed youth with Learnership and Internship opportunities.

A Learnership is a structured learning program for gaining knowledge and practical skills in the workplace leading to a qualification, registered on the National Qualification Framework.

The duration of a Learnership/Internship is twelve months.

 

Successful candidate will be responsible for:

Help Desk support to oversee and maintain the company and client computer hardware and software systems.

  • Identifying hardware and software solutions.
  • Troubleshooting technical issues.
  • Diagnosing and repairing faults.
  • Resolving network issues.
  • Installing and configuring hardware and software.
  • Speaking to customers to quickly get to the root of their problem.
  • Providing timely and accurate customer feedback.
  • Talking customers through a series of actions to resolve a problem.
  • Following up with clients to ensure the problem is resolved.
  • Replacing or repairing the necessary parts.
  • Supporting the roll-out of new applications.
  • Providing support in the form of procedural documentation.
  • Managing multiple cases at one time.
  • Testing and evaluating new technologies.
  • Conducting electrical safety checks on equipment.
Skills and Experience:

Applicants who meet the following minimum criteria will qualify to apply:

  • Be a South African citizen by birth (All races can apply)
  • Be between the ages of 18-29
  • Candidate must be in possession of a valid National Senior Certificate 
  • Candidate must have a clear criminal record and credit record 
  • Be presentable and have good English communication and interpersonal skills
  • Candidate must not be employed or studying full time 
  • Proficient at MS Word, MS Outlook, MS Excel, MS PowerPoint.
  • IT Technical background would be advantageous


 

NB! This job is now closed. You can apply for other jobs by uploading your CV.



 

 

 

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