Learning Support Manager

SUMMARY:
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POSITION INFO:

• To manage, inter alia, the administration, planning, coordination and reporting on the quality assurance and governance of programme modules, student progression, assessment, and graduation for all Executive Education programmes and students. 
• To identify and share effective and efficient ways of working related to assessments and marks processes, aligned to our Learner Management System, in collaboration with the Senior Programme Managers (SPMs) in Exec Ed delivery, to support the Exec Ed team in their programme management tasks.
• To upskill staff on relevant processes in LSS that inform and assist with the delivery of programmes to graduation.
• To work collaboratively with the programme management teams in Exec Ed to gather relevant and accurate data for analysis, synthesis and reporting to internal and external stakeholders, for both customised accredited and non-accredited programmes.
• To gather data on and update records of all Recognition of Prior Learning students across the accredited programme suites and report on these students monthly at the internal Henley Africa Teaching and Learning Committee (TLC) meeting.
• To collect, maintain and report on student data, including progression of students (throughput), marks release (using Pelopele and Scout systems), graduation and other necessary data categories for various internal and external stakeholders.
• To manage, monitor and evaluate the marks committee process, in collaboration with the HoLSS, Head of Delivery, Deputy Head of Delivery and relevant SPMs.
• To align with all programme teams to ensure marks are released to classes on time and error-free.
• To communicate all marks released, as well as errors identified, to the relevant stakeholders in Exec Ed and beyond.

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