Legal Operations Manager - Specialized Collections

SUMMARY:
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POSITION INFO:

Legal Operations Manager - Specialised Collections

R480k - R540k per annum

Johannesburg 

Excellent career opportunity for a Legal Operations Manager with a fast-paced Credit Solutions Group within their specialised collections department. Reporting to the Senior Manager, you will be pivotal in leading and managing the legal team, and directing the legal collection approach while collaborating closely with internal and external stakeholders. You will guide, motivate, and develop Team Managers and Legal Consultants to optimize productivity and efficiency and maximise net recoveries. 

Key Performance Areas

• Provide comprehensive guidance on legal, compliance, and risk management strategies while spearheading strategic initiatives, including recruiting and supervising a proficient legal team.
• Offer expert advice on pertinent laws and regulations covering various areas such as litigation, real estate, and contract negotiations.
• Proactively develop, implement, and refine legal frameworks and initiatives to ensure ongoing compliance and efficiency.
• Conduct thorough reviews of contracts to ensure alignment with relevant laws and stay abreast of regulatory changes.
• Lead and mentor specialized teams and Team Managers, nurturing their professional growth and capabilities.
• Develop and execute outsourcing strategies for litigation recovery, optimizing outcomes and efficiency.
• Oversee the performance of external litigation partners, ensuring alignment with objectives and regulatory standards.
• Monitor and optimize panel performance to maximize recoveries and ensure regulatory adherence.
• Achieve or surpass Internal Collections Key Performance Indicators by managing personnel, processes, and technology within budgetary constraints.
• Identify and execute targeted campaigns to enhance collections, refine operational tactics, and facilitate comprehensive training and development initiatives.
• Drive a culture of continuous improvement, ensuring operational plans and objectives are met with efficiency and effectiveness.
• Establish streamlined administrative processes to enhance departmental efficiency and provide strategic leadership to elevate operational capabilities.
• Generate insightful reporting and analysis to optimize outcomes and maintain strong strategic partnerships with executives, senior managers, and support staff.

Qualifications and Experience 

• LLB or equivalent Law Degree (LLM preferred)
• Admitted Attorney/Advocate
• Minimum 5 years of experience in debt collections litigation, foreclosures, and real estate.
• Minimum 5 years of management and leadership experience.
• Familiarity with relevant regulations such as the Protection of Personal Information Act, Prescription Act, National Credit Act, and Consumer Protection Act, as they relate to collections and litigation.