Lifeguard

SUMMARY:
Overview
The Lifeguard is responsible for ensuring the safety of guests using swimming pools, beachfront areas, and water-based facilities. In a luxury lodge environment, the role also includes delivering exceptional guest service while maintaining strict safety and hygiene standards.
Key Duties & Responsibilities
1. Guest Safety & Supervision
-
Monitor all pool and/or beach areas to ensure guest safety at all times.
-
Enforce safety rules and regulations politely and professionally.
-
Identify potential hazards (currents, weather changes, slippery areas).
-
Provide clear instructions to guests regarding safe swimming practices.
2. Rescue & Emergency Response
-
Perform water rescues and administer first aid when required.
-
Respond immediately to emergencies (drowning, injuries, medical incidents).
-
Conduct CPR and use emergency equipment (AED, rescue tubes).
-
Coordinate with lodge management and emergency services when necessary.
3. Pool & Beach Maintenance Oversight
-
Conduct regular checks of pool cleanliness and water quality.
-
Ensure safety equipment is functional and accessible (life rings, signage).
-
Report maintenance issues (tiles, decking, filtration systems).
-
Monitor beach conditions such as tides and weather warnings.
4. Guest Experience
-
Provide friendly, professional service to guests at all times.
-
Offer towels, assist with seating, and ensure pool/beach areas are well presented.
-
Educate guests (especially families) on safety in a courteous manner.
-
Assist with special guest requests and VIP services.
5. Compliance & Safety Standards
-
Ensure compliance with health and safety regulations.
-
Maintain incident logs and complete daily safety checklists.
-
Adhere to lodge SOPs and 5-star service standards.
6. Team Collaboration
-
Work closely with housekeeping, maintenance, and front-of-house teams.
-
Support poolside or beach service staff when required.
-
Participate in safety drills and staff training sessions.

POSITION INFO:
Qualifications & Requirements
Essential Certifications
-
Valid Lifeguard Certification (recognized body such as Lifesaving South Africa).
-
CPR and First Aid certification (Level 1 or higher).
-
AED (Automated External Defibrillator) training.
Education
-
Matric (Grade 12) or equivalent.
-
Additional hospitality or guest service training advantageous.
Experience
-
1–3 years’ experience as a lifeguard, preferably in:
o
Hotels or resorts
o
Beachfront environments
o
Luxury lodges
-
Open water/beach lifeguarding experience highly advantageous.
Key Skills & Competencies
-
Strong swimming and rescue skills.
-
High level of alertness and attention to detail.
-
Calm and decisive under pressure.
-
Excellent communication and interpersonal skills.
-
Professional appearance and guest-focused attitude.
-
Knowledge of ocean conditions (tides, currents, weather patterns).
-
Physical fitness and stamina.
Working Conditions
-
Outdoor environment (sun, wind, humidity).
-
Shift work, including weekends and public holidays.
-
May require live-in (depending on lodge setup).
-
Combination of beach and poolside duties.