SUMMARY:
Overview
The Lifeguard is responsible for ensuring the safety of guests using swimming pools, beachfront areas, and water-based facilities. In a luxury lodge environment, the role also includes delivering exceptional guest service while maintaining strict safety and hygiene standards.
Key Duties & Responsibilities
1. Guest Safety & Supervision
Monitor all pool and/or beach areas to ensure guest safety at all times.
Enforce safety rules and regulations politely and professionally.
Identify potential hazards (currents, weather changes, slippery areas).
Provide clear instructions to guests regarding safe swimming practices.
2. Rescue & Emergency Response
Perform water rescues and administer first aid when required.
Respond immediately to emergencies (drowning, injuries, medical incidents).
Conduct CPR and use emergency equipment (AED, rescue tubes).
Coordinate with lodge management and emergency services when necessary.
3. Pool & Beach Maintenance Oversight
Conduct regular checks of pool cleanliness and water quality.
Ensure safety equipment is functional and accessible (life rings, signage).
Report maintenance issues (tiles, decking, filtration systems).
Monitor beach conditions such as tides and weather warnings.
4. Guest Experience
Provide friendly, professional service to guests at all times
Offer towels, assist with seating, and ensure pool/beach areas are well presented.
Educate guests (especially families) on safety in a courteous manner.
Assist with special guest requests and VIP services.
5. Compliance & Safety Standards
Ensure compliance with health and safety regulations.
Maintain incident logs and complete daily safety checklists.
Adhere to lodge SOPs and 5-star service standards.
6. Team Collaboration
Work closely with housekeeping, maintenance, and front-of-house teams.
Support poolside or beach service staff when required.
Participate in safety drills and staff training sessions.
POSITION INFO:
Qualifications & Requirements Essential Certifications Valid Lifeguard Certification (recognized body such as Lifesaving South Africa). CPR and First Aid certification (Level 1 or higher). AED (Automated External Defibrillator) training. Education Matric (Grade 12) or equivalent. Additional hospitality or guest service training advantageous. Experience 1-3 years' experience as a lifeguard, preferably in: o Hotels or resorts o Beachfront environments o Luxury lodges Open water\/beach lifeguarding experience highly advantageous. Key Skills & Competencies Strong swimming and rescue skills. High level of alertness and attention to detail. Calm and decisive under pressure. Excellent communication and interpersonal skills. Professional appearance and guest-focused attitude. Knowledge of ocean conditions (tides, currents, weather patterns). Physical fitness and stamina. Working Conditions Outdoor environment (sun, wind, humidity). Shift work, including weekends and public holidays. May require live-in (depending on lodge setup). Combination of beach and poolside duties.
