SUMMARY:
We are seeking a “Live In” Hotel General Manager for a permanent position based on the Wild Coast, Eastern Cape
POSITION INFO:
Applicants are required to meet the following criteria:
- 10+ years’ experience in the Hotel industry of which at least 5 years’ experience as General Manager
- Experience with hospitality systems such as Apex & Knightsbridge
- Experience with OHS Act and hospitality standards and procedures
- Must have contactable references
- A working couple would also be considered
- Good communication skills with Dutch / German language ability advantageous
- Please note that this is a Live In role
The successful applicant would be responsible for, but not limited to:- Manage financial procedures and maintain correct and competitive pricing
- Ensure all debtors / accounts are recovered and review / authorize creditor payments
- Interpret reports, review management accounts and ensure budgets are achieved
- Monitor product and labour costs, and ensuring budgets are adhered to
- Control and manage food and beverage costs
- Ensure proper maintenance and cleanliness of rooms
- Maintain high occupancy levels and look for areas of opportunity for increasing occupancy
- Meet with client and plan conventions, banquets and functions
- Ensure front office is effectively coordinated and that customer complaints are resolved
- Ensure food / beverage service is maintained and ensure regular stock takes take place
- Create awareness on all Social Media and update regularly
- Answer all online booking queries within 2 hours
- Attend all local travel meetings, expos and be aware of all local events
- Prepare yearly sales / marketing strategy and visit local agents and clients
- Liaise / network with tourism products / industries to negotiate discounts
- Monthly reporting and arrangement of tourism grading council inspections
- Manage staff attendance, shifts, performance and identify / implement training needs
- Interview and hire staff and ensure adherence to disciplinary code
- Submit salary information to Head Office
- Ensure Safety Officer complies with hotel procedures, emergency training, unsafe situations and OHS Act
Salary: Negotiable Please email detailed CV and supporting documentation and salary requirements through to with the position in the subject line
If you have not received a response within 7 working days, please consider your application unsuccessful
NB! This job is now closed. You can apply for other jobs by uploading your CV.