Lodge Administrator

SUMMARY:
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POSITION INFO:

An essential part of the lodge team, the Administrator’s duties include, but are not restricted to:

• Provide administrative support to the management team, including scheduling meetings, preparing reports, and handling correspondence.
• Conduct regular inspections of staff areas, i.e. staff villages, staff canteen and staff communal areas to ensure cleanliness and adherence to the tenant agreement.
• Ensure compliance with all health, safety, and company regulations.
• Assist other team members with various tasks and provide support where needed.
• Maintaining accurate records in HR, H&S and training and development
• Administration of staff accommodation
• Assisting management with reporting.
• Ensuring Toolbox talks, risk inspections etc. are being done timeously.
• Orientation and induction of new employees
• Working closely with Head Office to ensure accurate and quick response to any requirement they might have.
• Undertake any other duties as may reasonably be required, including administrative duties appropriate to the role.
• The Administrator must operate within the guidelines, procedures, and regulations of the Company.
• Assist in the recruitment process

As a human resources administrator in luxury establishments, your role is to support the recruitment, training, and development of personnel, ensuring that the team embodies the highest standards of professionalism and service excellence.

Reporting directly to the General Manager & Group HR Manager, you will manage the Human Resources Department and oversee all aspects of human resource administration as outlined below:

• Main responsibilities as the administrator will be to maintain and update employee records, as well as manage various HR documents and internal databases, such as leave.
• Administrator will act as the first port of call to employees and external partners for all HR related queries.
• Administrator will act as the first port of call to employees and external partners for all HR related queries.
• As a priority, administrators will handle the majority of employee documentation, including contracts, recruitment paperwork and starter packs.
• They will also handle coordination of employee relations, payroll, benefits, and training.
• Your responsibilities as the administrator will include:
  • Forming and maintaining employee records
  • Updating databases internally, such as sick and maternity leave
  • Preparing where necessary HR documents, i.e. employment contracts, etc.
  • Reviewing and renewing company policies and legal compliance
  • Communicating with external partners
  • Reporting regularly on HR metrics, such as company turnover
  • Being the first point of contact for employees on any HR related queries
  • Assisting with payroll by providing the department with relevant employee information, i.e. holiday and sick days taken
• Assist with all annual statutory reporting as WSP, EE, and more.
• Staff Accommodation Administration
• Employee Benefits
• Monthly / Weekly management reporting
• Serve on statutory committees

Minimum Experience & Requirements

• Previous experience of a minimum two (2) years in hospitality administration or administrative role
• Experienced in Health and Safety administration
• Business administration qualification a plus
• Strong organizational, communication, and interpersonal skills; proficiency in Microsoft Office Suite and hotel management software.
• Ability to multitask, attention to detail, problem-solving skills, and a positive attitude
• Good command of the English language
• Well-spoken and presentable
• Matric Certificate
• Valid RSA ID
• Driver’s Licence beneficial

Level

General Staff