SUMMARY:
An elegant five-star bush lodge on a private Eastern Cape reserve is seeking a hands-on and experienced ðð¢ððð ðð¡ððð¢ð¥ to join their team.
POSITION INFO:
Proven ability toThe successful candidate will anchor the daily guest experience at an intimate luxury lodge, overseeing front of house, housekeeping, and administration with warmth and sound judgement. Core Criteria: Diploma or degree in Hospitality Management Matric \/ National Senior Certificate Minimum 2-3 years' experience in a similar role, ideally within an intimate lodge or other high-touch hospitality environment oversee Front of House, Housekeeping, and Administration Highly organised and dependable, able to juggle multiple operational details at once Strong administration skills and computer literacy, with a sound understanding of operational systems Excellent written and verbal communication, comfortable handling guest enquiries Confident running daily operations while respecting the General Manager's authority Naturally warm with guests and staff, with sound judgement under pressure Keen eye for detail and a strong work ethic Team player with a genuine passion for tourism and hospitality Candidate Responsibilities: Host guests from arrival to departure, including welcomes after game drives and meal service Coordinate rooming lists, menus, dietary requirements, and activity arrangements Oversee Front of House, Housekeeping, and Administration Maintain consistently high standards across guest rooms, public areas, and staff presentation Guide the team and report performance or disciplinary matters to the General Manager Manage invoicing, filing, rosters, overtime calculations, and general lodge administration Support stocktakes, curio shop stock control, and supplier liaison Assist with functions, weddings, and catering during peak periods Lead daily operations in the General Manager's absence, within delegated authority This is a live-in position
