Lodge Manager

SUMMARY:
Luxury Game Lodge based in the Montagu area is looking for a Lodge Manager.
 
The Lodge Manager oversees, coordinates and directs the service, operations, logistics and activities of the Lodge. The position takes responsibility for the smooth and efficient operation of the Lodge as their primary operational responsibility.

POSITION INFO:
Requirements:

Diploma or equivalent in Hospitality Management / Leadership
Extensive Background in Lodge Operations
At least 5+ years of previous experience in overseeing operations of a luxury 5* Lodge
Ability to anticipate future circumstances, conditions and requests and use these scenarios to plan for the future
Ability to communicate detailed information and instruction to others
Operates comfortably in an environment of high levels of ambiguity
Ability to recognise safety or security concerns
Proficient in International styles of service
Proficient in the application of Up-Sell and Cross-Sell strategies
Proficient in property specific management software
Proficient in the application of Financial good practice
Proficient in managing various booking channels
Code 8 Drivers license with PDP
Proficient in Microsoft packages such as Excel, Word, Outlook
High degree of confidentiality and protection of sensitive information
Committed to creating environments and systems that enable the delivery of exceptional and personalised services
Works to create a work environment that encourages high levels of engagement with the company
Persistent in establishing effective systems and process activities
Effective in creating and fostering an environment of collaboration and commitment
Demonstrates exceptional levels of integrity, fairness and empathy
Presents impeccable grooming and deportment
Embraces, supports and models organisational values and culture