Lodge Manager (Expat)

Recruiter:

HR Genie

Job Ref:

Lodge Manager (Expat

Date posted:

Monday, May 26, 2025

Location:

Johannesburg, South Africa

Salary:

Market related

SUMMARY:
Our client is looking for an experienced and dynamic Lodge Manager to oversee the full operations of

POSITION INFO:

Our client is looking for an experienced and dynamic Lodge Manager to oversee the full operations of a luxury lodge. This live-in position requires a hands-on leader with a passion for hospitality, exceptional attention to detail, and a commitment to sustainable tourism. The role involves managing both people and processes to ensure a world-class guest experience while maintaining operational efficiency and compliance.

Responsibilities

Oversee all aspects of lodge operations, including guest experience, maintenance, kitchen, finance, and staff management
Lead and develop the senior lodge team and broader staff
Manage budgets, forecasts, and capital expenditure projects
Ensure infrastructure, IT systems, security, healthcare, and environmental health are effectively maintained
Liaise with government bodies to ensure compliance with licensing and regulatory requirements
Support conservation, sustainability, and community development initiatives
Conduct risk assessments and ensure lodge compliance
Manage the lodge’s digital presence and contribute to internal communications
Innovate and enhance guest experiences while staying aligned with the lodge’s heritage and brand standards
Foster strong relationships with guests, both new and returning
Oversee procurement efficiencies and operational checklists

Key Skills

Strong leadership and mentoring abilities with experience managing diverse teams
High energy, proactive mindset, and a passion for world-class guest service
Excellent interpersonal and communication skills
Financial and IT competence
Practical skills with basic maintenance knowledge
Attention to detail and ability to uphold high standards
Adaptable, innovative, and solutions-oriented
Passionate about conservation and sustainability
Fluent in English
Previous lodge or camp management experience is a strong advantage
Experience in hospitality and service training
Background in mobile camps or safari operations is advantageous

Qualifications

3–5 years of management experience in a 5-star boutique hospitality setting

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