Lodge Manager / Guide Couple

SUMMARY:
An 8‑guest boutique lodge in the Timbavati is looking for a LODGE MANAGER / GUIDE COUPLE

POSITION INFO:
Set within the Timbavati Nature Reserve, this boutique property offers an intimate luxury safari experience in one of South Africa's most iconic wildlife areas. Designed to host a maximum of eight guests, the lodge focuses on exceptional service, attention to detail, and creating memorable bush experiences. Guests enjoy a refined yet personal atmosphere, blending high‑end hospitality with the raw beauty of the wilderness. Core Criteria: Lodge Manager: Minimum of 3 years' experience in a senior management role within a lodge or luxury hospitality environment Comprehensive knowledge of all lodge departments (F&B, Housekeeping, Front Office, Maintenance, Guiding) Strong financial acumen (budgeting, cost control, reporting) Valid driver's license Ability to work flexible shifts in a live‑in environment Candidate Responsibilities: Oversee day‑to‑day lodge operations across all departments Lead, train, and motivate staff to maintain exceptional service standards Manage guest relations, ensuring personalised experiences and satisfaction Monitor lodge finances and produce accurate reports Uphold operational standards, health and safety regulations, and company policies Coordinate scheduling of staff and freelancers Drive operational efficiency while maintaining luxury standards Collaborate with Directors to grow and refine the lodge's vision Core Criteria: Guide Professional guiding qualification (FGASA or equivalent) Valid driver's license and PDP (Professional Driving Permit) Strong knowledge of local wildlife, ecology, and conservation practices Excellent communication and guest‑hosting skills Ability to work flexible shifts in a live‑in environment Candidate Responsibilities: Conduct guided safari drives and bush walks, ensuring guest safety and memorable experiences Share expert knowledge of wildlife, ecology, and conservation with guests Act as a host, enhancing guest relations and overall lodge experience Assist with lodge operations when required (guest hosting, front of house support) Uphold safety standards and environmental responsibility during all activities Collaborate with lodge management to deliver seamless guest journeys