Logistics Co-Ordinator

SUMMARY:
A growing, conservation-led travel collection with luxury safari and beach properties across Southern Africa is seeking a detail-focused and service-driven LOGISTICS CO-ORDINATOR to manage guest travel arrangements within a busy logistics team.

POSITION INFO:
You'll be the person guests, drivers, and properties rely on to get travel right: booking flights and road transfers, keeping itineraries accurate, and solving problems calmly when plans change at short notice. It's a fast-paced, guest-facing role that suits someone who's organised, unflappable, and genuinely enjoys the logistics puzzle. Core Criteria: 3-5 years' experience in a similar role, ideally with Tour Operators, DMCs, Travel Agents, or suppliers Valid driver's licence, reliable vehicle, and valid passport Willingness to travel nationally and internationally as required Comfortable working a Monday to Saturday week with remote weekend coverage Strong communication, negotiation, and interpersonal skills Excellent time management and ability to handle last-minute changes under pressure Proficient in MS Office (Outlook, Excel, Word, PowerPoint) with strong numeracy Recognised qualification advantageous Self-motivated, results-oriented, and able to work independently as well as part of a team Lodge management experience beneficial Core Responsibilities: Coordinate and book flights, road transfers, and occasional accommodation for guests, ensuring best routing, pricing, and timing Arrange airport pickups, drop-offs, and inter-property transfers, liaising directly with drivers and transport companies Confirm all bookings in writing and maintain accurate, up-to-date travel itineraries Communicate itinerary details clearly to guests, drivers, hosts, and internal teams ahead of arrival Coordinate special requests such as dietary needs in transit, mobility assistance, and private transfers Monitor flight schedules for delays or changes and rebook or adjust transfers accordingly Provide after-hours escalation support for urgent travel issues according to a roster Maintain accurate booking records, reconcile travel costs against budgets, and keep supplier databases current Verify passport and visa requirements and ensure bookings comply with company travel policy Build and maintain relationships with preferred airlines, transfer companies, and accommodation providers On Offer: Office-based, Durban area Salary: Market related Days\/Hours: Monday to Saturday, 8am to 4pm (open to discussion) In-office Monday to Friday; Saturdays and Sundays can be worked remotely, no need to come into the office Opportunity to join a hands-on team within an established, conservation-focused hospitality group