Logistics Controller

SUMMARY:
We are seeking a skilled and experienced Logistics Controller to manage and coordinate all aspects of our import and export logistics function.

POSITION INFO:

Key Responsibilities
Financial & Compliance

• Process, reconcile, and maintain customs documentation with forex payments for SARS audits.
• Liaise with freight agents on customs tariffs, duties, and resolve customs-related queries.
• Compile, manage, and reconcile freight company accounts for imports and exports.
• Create Freight Purchase Orders, Sales Orders, Commercial Invoices, and Packing Lists.

Sales & Customer Support

• Manage shipping notices from foreign suppliers and arrange suitable modes of transport.
• Track deliveries to customers and validate once stock is received.
• Build strong relationships with foreign and local logistics service providers.
• Provide accurate ETA updates, pricing, and availability to internal stakeholders.
• Process Commercial Invoices and Sales Orders in the Pastel system.
• Provide timeous feedback and support to internal and external customers.

Freight Movement

• Coordinate cargo movements from overseas suppliers to local warehouses.
• Manage temporary/permanent imports, exports, and re-imports of parts and rolling stock.
• Arrange and expedite customs clearances and ensure compliance with SARS requirements.
• Maintain accurate filing and safekeeping of customs documentation.
• Negotiate freight rates and manage any deviations.
• Compile and manage weekly freight cost reports.

Transport Management

• Obtain quotes for various modes of transport and arrange shipments.
• Monitor and manage transporter reports, addressing issues that may cause financial implications.
• Track customs clearance processes to minimise demurrage and standing charges.
• Communicate any deviations to customers and stakeholders promptly.

Qualifications & Experience

• Diploma or equivalent qualification in Logistics and/or Supply Chain Management.
• Minimum 5 years’ experience in Logistics, Freight Forwarding, Customs, Procurement, or Supply Chain.
• Strong knowledge and application of Incoterms.
• Proficient in Microsoft Excel and Word.
• Experience with Sage (Pastel).
• Strong interpersonal, communication, and negotiation skills.
• Analytical and problem-solving ability with excellent attention to detail.
• Deadline-driven with strong planning and organisational skills.
• Ability to take accountability and drive the full logistics process from start to finish.
• Comfortable working under pressure and independently.
• Willingness to work overtime when required.