MANAGER:CONTENT MANAGEMENT, INTERNAL AND DIGITAL COMMUNICATIONS (5 Year FTC)

SUMMARY:
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POSITION INFO:

Minimum Requirements

• Bachelor's Degree in Communications, Journalism, Marketing, Media Studies or Public Relations
• 8 years working experience in communications, public relations or marketing role of which 3 years must be at management or supervisory or consultancy level.

Responsibilities: 

Support to Strategic Planning and Governance

• Provide input to the organisational strategy, as well as reviewing organisational activities and recommend corrective actions if necessary.
• Develop unit operational plans and align all activities undertaken in the unit to ensure delivery of corporate objectives.
• Enhance and implement treasury systems, processes, procedures, tools, and control systems.
• Implement controls within the section which minimize potential risk to stakeholders.
• Ensure monthly, quarterly, and annual reports are prepared accurately, maintained, and submitted timeously to all stakeholders.
• Participate in management forums within the organisation, contributing expertise to enable sound decision making.
• Facilitate inter-departmental communication through appropriate structures and systems.
• Manage preparation and support of all internal and external audits.
• Develop and manage relationships with all internal and external stakeholders.

Content Generation and Management

• Responsible for building a brand identity and online presence through the creation and dissemination of multimedia content.
• Develop various organisational internal and external electronic and hard copy documentation like magazines, newsletters, articles, information brochures, investor packs etc.
• Collate valuable information, ensure quality content for flagship projects and track worthy milestones created as source of attraction to the organisation's products and services.
• Contribute to the development of content for corporate performance reports for circulation to all relevant stakeholders and teh organisation clients.
• Review the relevance of content generated to ensure that the organisation's integrity and reputation.
• Provide and package content updates for corporate reports and marketing material.
• Monitor and evaluate progress made and report to the Senior Management, as well as mitigate risks that might arise.

Website and External Communication

• Contribute to the development and ensure implementation of social media and website strategy for the organisation.
• Manage and post content onto social media platforms and website.
• Share content to raise brand awareness and monitor web traffic and metrics in line with best practices.
• Build a brand identity and online presence through the creation and dissemination of multimedia content.

Design, development and maintenance of Intranet

• Collaborate with the development team in designing and upgrading of the intranet.
• Drive and manage the continuous content development and uploads for the intranet.
• Liaise with business units on content to be uploaded on the intranet.
• Monitor, evaluate and report progress on the platform’s performance.

Digital Communication

• Oversee the execution of content for the the organisation’s digital platforms, and strategise, implement and oversee the production of digital marketing campaigns for the organisation’s programmes.
• Plan digital marketing campaigns for projects, including website, email, social media and advertising.
• Develop content for various campaigns through various marketing channels.
• Create digital content and oversee output for campaigns in collaboration with project managers, and also ensure that the projects are represented well on all digital platforms.
• Conceptualise and implement new and creative digital growth strategies for the organisation and associated projects.
• Manage customer feedback / satisfaction surveys on existing services/products.
• Measure the success of digital campaigns, suggest and implement measures to improve performance.
• Keep abreast with the latest digital marketing and social media best practices and technologies

Budget Management

• Analyse trends, operating requirements and prepare capital and operating plans/estimates to determine funding for the budgeted projects.
• Manage and control the capital and operational budget of the section to ensure effective and efficient functioning within budgetary parameters of the organisation.
• Evaluate the section’s performance against the approved budget and addressing deviations/variances.
• Authorise payment vouchers, requisitions, etc. regarding expenditure as delegated.
• Sound planning and forecasting of capital expenditure within area of responsibility.
• Compile budget inputs in accordance with policies, procedures, and legal requirements.
• Sound planning and forecasting of capital expenditure within area of responsibility.