MI Analyst

URGENTLY LOOKING :

(EE)employment Equity appointment

Our corporate client seeks your experience as a MI Analyst holding a BCom degree in Information Systems, Informatics or Computer Science with 3- 4 years related experience to join their sales and service team .

Key Performance Areas

• To provide accurate, reliable and timely data analysis support for an allocated province and portfolio across multiple products and/or segments across the data lifecycle (e.g., originations, activation, account management, collections) in order to inform business decision making and strategy formulation.

Data

• Determine the data required, identify the appropriate data sources and where required integrate multiple data sources in support of the business specifications. Formulate and employ robust data analysis techniques to ensure adequacy, and legitimacy of data.
• Perform data preparation which includes data cleaning, standardisation analysis and daily use of data sources. Complete data testing as part of data migration and new system implementation projects to ensure that the integrity of the data is maintained, and all reports are reliable and accurate.
• Consolidate and integrate all data to ensure that reporting outputs are rationalised to avoid duplication and ensure that generation of MI that is reconcilable to trusted data sources.
• Engage with business to gain a comprehensive understanding of goals, processes and challenges, identify and propose measures and Key Performance Indicators and prepare the Division : Sales and Service
• Business Requirements Document, in line with the MI framework, that can be translated into functional and technical specifications by the design and development team to support the achievement of business objectives.
• Raise instances where insufficient and/or inaccurate data is available and does not meet business requirements - propose alternative approaches for consideration. Identify and resolve any ad hoc and/or persistent data quality and integrity issues to facilitate the generation the required reports data in a timely manner while also meeting the principles relating to accuracy, integrity, completeness, and adaptability.
• Use data visualization tools to develop and generate graphical representations of information gleaned from the date, ensuring that the reports produced are attention grabbing and are generated as per service level agreements with the business to enable timely decision making.
• Identify opportunities for automation of repetitive reports and assist with the development of look up or reference tables that will facilitate the interpretation of datasets, to reduce human error and to improve the standard and quality of reports produced.
• Client Analyze customer data and present findings and insights to the business to enable a deeper understanding of customer behaviors and to drive customer centric and data driven decisions.

Risk, Regulatory, Prudential and Compliance

• Comply with all applicable policies, standards, systems, processes, procedures and data governance standards so that all relevant risk and governance requirements are fulfilled while consistently delivering quality products and services.

Qualifications
BCom degree in Information Systems, Informatics or Computer Science.
Experience

• Data Visualization
• 3-4 years related experience
• This role requires basic data and information lifecycle experience with some exposure to BI technologies and practices.
• Good reporting skills; including MS Excel, MS Access, MS Word and/or SQL to access, combine and analyze multiple data sources preferred.

The successful applicant must:

• Have a Drivers Licence and travel to Province may be required from time to time.
• Generating Ideas
• Providing Insights
• Examining Information
• Interpreting Data
• Articulating Information
• Developing Expertise
• Embracing Change
• Pursuing Goals
• Data Analysis
• Data Integrity
• Knowledge Management
• Financial Analysis
• Knowledge of Banking and Financial Services Business
• Effective Business Communication