MICE Manager

SUMMARY:
A Big 5 Game Lodge in Pilanesberg, North West is seeking a dynamic and detail-oriented MICE Manager to oversee and coordinate all Meetings, Incentives, Conferences, and Events. The ideal candidate will be highly organised, client-focused, and able to deliver seamless, high-end events that align with the lodge’s luxury standards.

POSITION INFO:
REQUIREMENT: - RSA ID and legal residence essential - Relevant qualification in Hospitality, Events Management, or similar - Proven experience in a MICE or Events Management role within a luxury hospitality environment - Strong planning, organisational, and coordination skills - Excellent communication and client liaison abilities - Ability to manage multiple events and deadlines simultaneously - Strong attention to detail and problem-solving skills - Financial awareness including budgeting and cost control - Proficient in Microsoft Office and event management systems - Ability to work flexible hours, including weekends when required KEY RESPONSIBILITIES: - Plan, coordinate, and manage all MICE events at the lodge - Liaise with clients to understand requirements and ensure expectations are met - Coordinate with all departments (kitchen, housekeeping, maintenance, front office) - Oversee event setup, execution, and breakdown - Manage event budgets, quotations, and invoicing - Ensure high standards of service delivery and guest satisfaction - Handle on-site event management and troubleshooting - Maintain strong relationships with clients and external suppliers - Ensure all events align with the lodge's brand and standards - Prepare reports and post-event evaluations PACKAGE: - R20 000 Negotiable (DOE) - Live-in accommodation provided LOCATION: Pilanesberg, North West