SUMMARY:
Service Manager (HVAC) – CPT
POSITION INFO:
Employer Description Our client is a mechanical engineering and HVAC contracting company Job Description Oversee all service, maintenance, and repair operations for heat pump systems. Plan, schedule, and allocate technicians for breakdowns, installations, and preventative maintenance. Ensure service delivery meets company standards, SLAs, and client expectations. Monitor job progress, completion times, and service quality. Conduct site visits from time to time to oversee works, ensure quality control, and verify standards are maintained. Manage service department budgets, costs, and profitability. Compile and prepare quotations. Oversee stock levels of spare parts, tools, and consumables. Coordinate with procurement to ensure availability of critical components Qualifications Trade Test or Technical Qualification Skills 2-3 years' experience in a Service Manager, Supervisor, or Senior Technician role within HVAC or heat pump industry. Strong technical knowledge of Domestic, commercial or industrial heat pump systems, Refrigeration systems, Electrical controls, Plant room equipment and setups Project management experience. Leadership and team management experience. Valid driver's license.