Machine Shop - QA Manager

SUMMARY:
Introduction:
Our client, a well-established company in the Metal and Steel industry, is seeking a Quality Assurance Manager to lead and strengthen their quality management processes. This role requires a detail-oriented professional with strong leadership abilities and a drive for continuous improvement, ensuring that all products consistently meet industry standards and customer expectations.

Job Purpose:
Manage and oversee the company-wide Quality Management
System (QMS) to ensure products meet or exceed customer
requirements and industry standards.

POSITION INFO:
Minimum education (essential):

• Relevant trade certificate (Metrology, Tool, jig and die maker or a related trade).

• National Diploma or Degree in Quality Management, or closely related discipline.
• Further qualification in Quality Management (e.g., ISO 9001 Lead Auditor).
• Postgraduate qualification in engineering or quality systems.
• Degree in Engineering (Mechanical, Industrial, Manufacturing).

• 5+ Years’ experience in Quality Assurance. 
• 2 Years in a management or leadership position in a relevant industry.

• Quality management in a CNC machining or precision manufacturing environment.
• Leadership of a quality control/assurance team.
• Use of measurement and inspection instruments (including CMM, micrometers, callipers, gauges etc).
• Supplier quality management and audits.
• Root cause analysis and corrective/preventive actions (CAPA).
• Implementation and maintenance of ISO 9001 (or AS9100) QMS.
• Preference will be given to a candidate who also has experience in surface treatment processes and the management of the quality aspect thereof, including chromate conversion, anodising, passivation, electro- and electroless plating, specialised painting, and powder coating.

• Technical drawing interpretation.
• Drawing and tolerancing standards (e.g., ISO 1101, ISO 2768, ISO 128 and other relevant ISO GPS standards related to technical drawings and machining tolerances).
• Excellent knowledge of measurement and inspection equipment, including understanding its operating principles, correct usage, maintenance requirements, limitations, and appropriate application for different inspection tasks.
• Quality Management Systems (ISO 9001 or AS9100).
• Statistical process control (SPC) and quality metrics analysis.
• Special process quality control (plating, anodising, passivation, powder coating, painting).
• Excellent computer proficiency (MS Office Excel and Cloudbased systems).
• Report and proposal writing skills.
• Internal and external auditing.
• Good communication, training, and leadership skills.

• Strong attention to detail.
• Willingness to take ownership of their team’s work.
• Ability to work independently, while always being aware of their contribution to the team and company at large.
• Ability to plan and prioritise both their and their team’s individual actions to meet company deadlines.
• Physically fit and being able to stand for extended periods.
• English (Essential).
• Afrikaans (Preferred).