SUMMARY:
An exclusive 5-star lodge in Rooiberg is seeking a dedicated Management Couple or Lodge Manager to oversee daily operations, ensuring an exceptional guest experience and maintaining the highest standards of hospitality.
Requirements:
- Proven experience in 5-star luxury hospitality
- Leadership skills across Front of House, Guest Relations, Maintenance, or Field Guiding
- Excellent communication and problem-solving abilities
- A hands-on approach with strong attention to detail
- Commitment to guest satisfaction and team development
POSITION INFO:
Key Responsibilities:
- Oversee daily lodge operations, ensuring a smooth and efficient guest experience
- Lead and motivate staff across all departments
- Maintain high standards in guest service, facilities, and lodge presentation
- Coordinate maintenance, guiding, or FOH activities as required
- Foster a positive team culture and ensure adherence to brand standards
Benefits:- Live-in position
- Competitive remuneration package
- Opportunity to work in a stunning natural setting