Manager Back Office Operations

 

Recruiter:

Heitha Staffing Group

Job Ref:

HSG2022

Date posted:

Wednesday, August 17, 2022

Location:

Johannesburg, South Africa

Salary:

Annual salary


JOB SUMMARY:
Employer is looking for a Manager Back Office Operations in the finance sector.

JOB DESCRIPTION:

Purpose

To manage and take ownership of the OMNI and CIC queues for credit operations and to ensure all policies and processes are monitored and implemented efficiently and effectively. Ensure to support customer experience and create better ways to ensure minimal negative impact on customers.

Minimum requirements

  • Degree / Post grad with professional registration.
  • 5- 7 years Management experience.
  • Knowledge of product origination processes and customer maintenance account processes.
  • Banking experience will be advantageous.
  • 3 years people management experience.

Main duties

  • Treating Customers Fairly and Compliance.
  • Management of Resources.
  • Management of Departmental workflows and productivity (OMNI & CIC).
  • SOP and policies.
  • Implementation and policy updates in line with internal auditing of financial transactions and external audit reports.
  • TCF and Ethics Champion.
  • Create and maintain productive relationships with internal and external clients by providing advice and assistance.
  • Managing a team of 6 people.
  • Managing debtors book.

Key competencies

  • Advanced in Excel.
  • Knowledge and understanding of ABIL system.
  • Knowledge and understanding of: Labour Legislation in relation to people management and ABIL HR policies / processes and procedures.
  • Knowledge and understanding of ABIL policies and procedures.

 

NB! This job is now closed. You can apply for other jobs by uploading your CV.



 

 

 

Similar jobs you might be interested in:

Executive Housekeeper
Location: Magaliesburg
Salary:
Job Summary:Executive Housekeeper is responsible for overseeing the housekeeping department, ensuring that all guest accommodations and public areas meet the lodge's 5-star standards of cleanliness, comfort, and aesthetic presentation. The role includes managing a team of housekeepers, coordinating cleaning schedules, and maintaining the highest levels of hygiene and service delivery. The Executiv...
1 day ago


Business Implementation Manager
Location: Kempton Park
Salary:
3 days ago


FINANCIAL MANAGER
Location: Johannesburg
Salary: 30K - 35 500K
Our client, a well-known automotive vehicle dealer client based in Bryanston is looking to employ an experienced Financial manager.
3 days ago


Sectional Title Relationship Manager
Location: Fourway Gardens, Gauteng
Salary: R30,000 - R35,000 per month
Sectional Title Relationship manager
3 days ago


Financial Controller CA(SA)
Location: Johannesburg
Salary: 600000 Annually
If you're fluent in cash flow, dream in trial balances, and can handle a financial audit without breaking a sweat, then we’ve got something that’ll pique your interest.
7 days ago


Branch Manager Alberton
Location: Alberton
Salary:
Our client is seeking a dynamic and experienced Branch manager to join their team in Alberton. The ideal candidate will have 2 to 3 years of relevant experience, a Matric Certificate with relevant tertiary education, and a reliable vehicle with a valid driver’s license. A flexible attitude towards travel within the region is essential. We're looking for someone with strong leadership and tel...
10 days ago


Junior Technical Services Officer
Location: Johannesburg
Salary: Market Related
Interwaste, a leader in waste management solutions across Southern Africa, is seeking a Junior Technical Services officer to join our team at the Germiston Head office.
14 days ago


Operations Supervisor
Location: Johannesburg
Salary: Market related
Interwaste, a leader in waste management solutions across Southern Africa, is seeking a seasoned operations Supervisor to join our team at the Germiston Head office - Recycling Warehouse
14 days ago


Logistics Systems Manager
Location: Johannesburg
Salary: To Be Discussed
Interwaste, a leader in waste management solutions across Southern Africa, is seeking a Logistics Systems manager to join our team at the Germiston Head office
15 days ago


Technical Service Representative (Fireproofing Exp)
Location: Midrand
Salary:
15 days ago


Create a free job alert for Manager Back Office Operations in Johannesburg

Enter your email address below and we will email you similar jobs when they become available:

You can cancel at any time. We will not spam you.
By giving us your email address your agree to our Terms and Conditions