Manager: Churn, Retention and Loyalty

 

Recruiter:

People Source

Job Ref:

AW

Date posted:

Tuesday, June 1, 2021

Location:

Johannesburg, South Africa

Salary:

Negotiable on experience


SUMMARY:
University degree. At least 5 years related work experience in base analytics within a large organisation. Must have experience with churn analysis and churn management.

POSITION INFO:

Perform customer segmentation, credit analytics and churn propensity modelling as well as identify commercial opportunities to support the overall CVM strategy. Support analysis to build a churn management program. Create a churn tracker. Perform deep dives on base churn to understand trends. Automation of churn prevention initiatives. Must be able to extract and report on data. Build a deep understanding of loyalty behaviour and translate findings into commercial opportunities, curb retention and drive customer loyalty. 



 

NB! This job is now closed. You can apply for other jobs by uploading your CV.



 

 

 

Similar jobs you might be interested in:

Enterprise Sales Manager (Network products)
Location: Johannesburg
Salary: 1000 Annually
Responsible for delivering growth in revenue from existing customers and on-boarding new customers in the region. You are the Customer champion and the face of our client in ensuring customer satisfaction and positioning our client as their partner of choice.  Leverage your regional expertise within Enterprise. Defend existing revenue streams by minimising churn of services. Drive cross-functiona...
3 days ago


Business Development Manager – Africa
Location: Midrand
Salary: market related Monthly
Role: This role is responsible for driving revenue growth through our client’s connectivity and services portfolio through our clients African Partners with a key focus on our clients Infrastructure as a Service cloud offering. Competency Requirements:Industry and Product Knowledge:Sound knowledge of:South Africa and African marketsICT sector, products, and services, including technical...
26 days ago


Create a free job alert for Manager: Churn, Retention and Loyalty in Johannesburg

Enter your email address below and we will email you similar jobs when they become available:

You can cancel at any time. We will not spam you.
By giving us your email address your agree to our Terms and Conditions