SUMMARY:
• To provide a comprehensive and strategic support to the Divisional Executive by providing day to day oversight of operational matters and supporting the long-term planning, execution and measurement of developmental and deal activity across the division and other Divisions where the Divisional Executive may be allocated a role.
•To serv...
POSITION INFO:
• To provide a comprehensive and strategic support to the Divisional Executive by providing day to day oversight of operational matters and supporting the long-term planning, execution and measurement of developmental and deal activity across the division and other Divisions where the Divisional Executive may be allocated a role.
•To serve as strategic advisor and counsel to Divisional Executive.
• To monitor, evaluate and measure the timeous implementation of strategic objectives in the division and prepare presentations for various boards and committees.
• Support the co-ordination, planning and alignment of divisional activities and other Divisions where the Divisional Executive may be allocated a role
• To support effective project delivery, monitoring and reporting by coordinating key and strategic projects in line with an approved and user-friendly project management framework/approach, and appropriate reporting templates.
• Overseeing consistent resolution and management of complaints, ensuring root cause analysis is performed and identifying trends for business improvement and risk management purposes
• At least a bachelor’s degree in Accounting and/or Tax.
• A post graduate degree would be an advantage.
• Minimum of 5 - 8 years’ experience in field of discipline.
• Experience in Financial analysis/Investment Management /State Owned Entities and/or development finance entities and understanding of all applicable regulatory, legislative and governance principles is preferred.
• Understanding of sustainable banking imperatives and environmental, social and governance requirements would be an advantage.
• Candidate must have an appreciation of the role of the IDC.
• Candidate must be familiar with Board submissions and presentations
• Exemplary self-leadership.
• The candidate must have absolute commitment towards the values of the Corporation.
• Experience working in a high-level agile collaborative environment.
• Ability to work collaboratively across departments.
• Effective, versatile and action oriented.
• Excellent communication skills.
• Ability to manage multiple competing priorities
• Extremely organized and persistent, with drive and determination to achieve goals.
• Knowledge of Microsoft Word, Advanced Excel and PowerPoint.
• Practical knowledge of SAP will be an added advantage.
Financial/ Shareholder Returns
• To manage the divisional budget and cost centres. Consolidating budget reports in the Division.
• To assist in reporting activities and preparing comparative reports.
Internal/ Operational Processes
• To assume day-to-day responsibility for projects and tasks and coordinate the execution of strategic initiatives.
• To create and maintain cross-departmental relationships
• To assess inquiries directed to the Divisional Executive, determine the proper course of action and delegate to the appropriate individual to ensure resolution achieved.
• Participate in strategy formulation and implementation for the division.
• Provide advice and support on policy matters.
• Assist in the implementation of an effective client experience management framework including oversight of process optimization and digitization, complaints management, culture skills and targeted client service levels.
• Assist with reporting and management of MIS on various operational activities.
• Monitor and evaluate divisional performance and ensure measure/interventions are supported where intervention required.
• To generate ideas for improvement of cross functional processes or resolution of complex problems.
• Formulate and prepare speeches and presentations for the Divisional Executive.
• Participate in corporate strategic initiatives/projects.
• Research and provide specialist knowledge and advice to Divisional Executive relating to all operational aspects.
• To research best practice measures both locally and internationally.
• To attend meetings as required by the DE.
Corporate Strategic Alignment
• To participate in and support Corporate Initiatives.
• To formulate and implement innovative ways to improve overall service and project delivery.
• Monitor and evaluate divisional strategic priorities and preparation of reporting and presentation requirements.
Customer Focus and Stakeholder Management
• To create relationships with internal and external clients.
• To build a network of relationships, across the units, to achieve goals and objectives.
• Dealing with client queries as may be required that require policy decisions to protect the organisation against reputation risk and ensure client satisfaction.
Learning, Leadership People Growth
• Keep up to date with latest developments (conferences and sector forums).
• Take responsibility for personal development and growth.
• Promote the sharing of knowledge and best practice in the division.
• Coaching and mentoring of peers.
