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Manage and support existing client relationships
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Develop and implement strategies to grow the client base
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Coordinate marketing activities, promotions, and campaigns aligned with business goals
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Communicate with clients via email, phone, and virtual meetings in a professional and empathetic manner
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Track performance against weekly and monthly KPIs
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Conduct market research to identify new opportunities
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Create and maintain accurate records, reports, and documentation
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Assist with content creation, digital marketing efforts, and brand development
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Work closely with the internal team to ensure smooth client onboarding and support
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Provide feedback to management to improve service delivery and marketing strategies