Medical Laboratory Technician

SUMMARY:
Cape Town, Western Cape

POSITION INFO:

Job Title: Medical Laboratory Technician
Location: Cape Town, Western Cape
Shift-based role with potential weekend, evening, and on-call duties

About the Client:
This is a forward-thinking healthcare organisation committed to redefining preventative care through early screening and guest-centric service. Blending cutting-edge diagnostic technologies with hospitality-inspired patient interaction, they operate within a premium, urban healthcare environment. Their mission is to deliver accessible, high-quality screening services while fostering compassion, precision, and trust at every stage of the patient journey.

Role Summary:
The Medical Laboratory Technician plays a critical role in supporting early detection and patient care by performing a wide range of diagnostic tests on blood, stool, and other specimens. This individual must uphold technical precision in testing while providing clear and empathetic patient interaction. The role demands a blend of laboratory expertise, regulatory compliance, and a service-oriented approach to healthcare.

Key Responsibilities:

• Perform diagnostic testing on blood (e.g. CBCs, immunoassays), stool (e.g. parasite detection, cultures), and other specimens

• Collect and prepare samples, including phlebotomy and sterile labelling

• Operate, calibrate, and maintain laboratory equipment

• Conduct daily quality assurance checks and adhere to SOPs

• Ensure accurate data recording in laboratory information systems (LIS), in compliance with POPIA

• Interact with patients, explaining procedures and ensuring comfort during collection

• Uphold safety protocols in compliance with South Africas Hazardous Substances Act

• Collaborate with medical technologists, pathologists, and clinical teams for efficient operations

• Participate in CPD (Continuous Professional Development) activities to remain HPCSA-compliant

Qualifications:

• National Diploma in Biomedical Technology or equivalent from an HPCSA-accredited institution

• Full registration with the HPCSA as a Medical Laboratory Technician

• Valid HPCSA annual practising certificate

• Certification in phlebotomy or clinical testing advantageous

Experience:

• Minimum 13 years post-qualification experience in a clinical laboratory

• Hands-on experience with blood and stool diagnostics

• Previous work in high-volume or private healthcare settings preferred

Skills:

• Proficiency in manual and automated testing methods

• Strong phlebotomy and sterile technique practices

• Comfortable with LIS and digital lab workflows (training provided)

• Clear and empathetic communication with patients and teams

Core Competencies:

• Technical proficiency in diagnostics and lab equipment

• Attention to detail in handling samples and recording data

• Commitment to safety and infection control protocols

• Interpersonal skills for effective team collaboration

• Cultural sensitivity and professionalism in patient care

• Adaptability to new technologies and fast-paced environments

• Willingness to engage in ongoing learning through CPD

Regulatory & Compliance Requirements:

• Maintain active HPCSA registration and CPD compliance

• Adhere strictly to POPIA in all data management

• Participate in lab audits and quality assurance initiatives

• Follow all Department of Health safety protocols

Working Conditions:

• Laboratory-based with rotational shifts (24/7 environment)

• Involves patient-facing work including phlebotomy

• Requires adherence to hygiene and uniform standards

• Exposure to biohazards, mitigated through strict safety procedures

Salary Structure:

• Entry-Level (03 years): R18,000 R22,000/month, rising to R23,000 R25,000 after probation

• Intermediate Level: R25,000 R30,000/month, with potential to R32,000 R35,000 for high performers