SUMMARY:
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POSITION INFO:
Are you a dynamic, organised, and patient-focused professional with excellent communication skills and a passion for providing exceptional service? Our client is looking for a motivated Medical Practice Administrator to join their practice and ensure the smooth and efficient day-to-day running of the practice. The ideal candidate will be a proactive thinker who is comfortable working independently, has a strong liaison attitude, and enjoys interacting with patients. Previous medical administration experience is not essential , but the successful candidate must be highly organised, computer literate, empathetic, and confident in managing a busy practice environment. If you are professional, approachable, and committed to creating a welcoming experience for patients while keeping the practice running efficiently, we want to hear from you! Minimum Requirements: Matric Previous administration or office experience Strong computer literacy Excellent communication and interpersonal skills Strong organisational and diary management skills Ability to work independently and take initiative Proactive and solution-oriented approach Patient, empathetic, and service-driven personality Professional and well-presented Excellent liaison and people skills Previous medical administration experience will be advantageous, but is not essential Fluent in Afrikaans and English will be advantageous Must be willing to work a Saturday when a patient is booked (approximately 2–3 hours) Key Responsibilities: Manage and coordinate the practice diary and appointments Act as the host of the practice and ensure patients receive a warm and professional welcome Liaise with patients, healthcare professionals, and relevant stakeholders Manage incoming calls, emails, and general enquiries Ensure the smooth day-to-day administration of the practice Assist with maintaining an organised and professional practice environment Provide exceptional patient service Work proactively and independently to resolve day-to-day administrative matters Working Hours: Monday to Friday: 08:00 – 17:00 Saturday: Rotational Remuneration: Salary will be discussed during the interview. Start Date: 1 November 2026 IMPORTANT: Applications close 20 September 2026 If you do not receive feedback within 14 days, your application is unsuccessful Only applications submitted via the Ditto Jobs platform will be considered Only candidates who meet all our client's minimum requirements will be contacted
