Medical Secretary

SUMMARY:
Hillcrest. An opportunity exists for a meticulous, organised and people-focused Medical Secretary to join a specialist practice. This role is ideal for an experienced administrator who thrives in a fast-paced environment, enjoys working with people, and takes pride in delivering exceptional patient service.

POSITION INFO:
Key Responsibilities: Manage patient appointments, theatre bookings and daily practice schedules Handle telephone and email enquiries professionally and efficiently Liaise with hospitals, medical aids, anaesthetists, healthcare professionals, patients and service providers Prepare medical reports, maintain patient records and ensure all information is kept up to date Welcome and assist patients, providing a friendly and professional experience Receive and process payments for in-room consultations and maintain accurate records Assist with practice correspondence and general administrative duties Ensure the smooth day-to-day running of the consulting rooms Communicate effectively with patients regarding appointment changes and delays while maintaining a calm, empathetic approach Requirements: Matric Previous administrative \/ secretarial experience Proficient in MS Word, MS Excel and email Excellent English communication skills Professional telephone etiquette Strong organisational skills with exceptional attention to detail Friendly, patient-orientated and able to build positive relationships Honest, efficient and a strong team player Able to remain calm under pressure, confidently manage challenging situations and reassure patients when required Willing to work flexible hours when necessary Apply: