Microsoft 365 & AI Solutions Consultant (Business Analyst)

Recruiter:

Sandi Crowther Recruitment

Job Ref:

DUR003467/LC

Date posted:

Thursday, November 13, 2025

Location:

Durban, South Africa

Salary:

20 000

SUMMARY:
Morningside, Durban.
Are you passionate about helping businesses unlock the power of Microsoft 365, Teams, and AI tools like Copilot? A dynamic IT solutions company is looking for a driven and tech-savvy Consultant / Business Analyst to join their growing team.

In this role, you’ll work closely with small to medium-sized businesses to streamline collaboration, improve productivity, and implement smart AI-driven solutions.
.

POSITION INFO:

Key Responsibilities

Design and implement Microsoft 365, Teams, and Copilot offerings tailored to SMB clients
Lead tenant readiness assessments, Teams governance, SharePoint migrations, and Teams Phone deployments
Implement Microsoft 365 security baselines, including MFA, Conditional Access, Microsoft Defender, DLP, and Purview
Drive Copilot readiness, run pilot projects, and lead adoption and change management initiatives
Develop reusable templates, runbooks, training materials, and documentation
Deliver measurable outcomes that align with client business goals

What We’re Looking For:

3–5+ years of hands-on experience delivering Microsoft 365, Teams, SharePoint, and Power Platform solutions
Strong pre-sales, solution design, and stakeholder engagement skills
Practical experience with Entra ID, Intune, Microsoft Defender, Purview, Teams Phone, and Copilot
Proven success in change management and user adoption programs
Microsoft certifications or Applied Skills badges
Must have own vehicle for client site visits
Bonus: experience with Power Automate, Power Apps, COE Starter Kit, basic scripting / automation, and SQL
Bonus: familiarity with SMB / owner-managed environments and project management tools
Strong understanding of business processes and digital transformation

Apply:

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