Motor Vehicle Technician - Somerset West

SUMMARY:
The successful applicant will provide excellent customer service by accurately completing servicing and repair orders within the allocated time and optimizing productivity of the Service Department.

To ensure that the customer is confident that his interests and the safety of his vehicle are of the highest priority and that the Technician has the ability and resources to address any problems that the customer may experience.

POSITION INFO:
Key Performance Areas:

• Complete servicing and repair orders efficiently and timeously within the allocated time.
• Achieve workshop labour targets by working efficiently and upselling where possible.
• Diagnose customer problems, provide appropriate solutions, and communicate these effectively.
• Ensure parts are ordered timeously and booked out to Job Cards to enable timely repair completion.
• Keep informed about changes in technology by attending training, reading bulletins, and acquiring the knowledge to serve customers' needs.
• Support the Service Manager and Foreman with tasks that are beneficial to the company.
• Manage adherence to all Dealership business processes and promote ongoing continuous improvements.
• Ensure workstations/equipment/tools and all vehicles are kept neat, clean, and tidy and treated with care.

• Qualified Motor Vehicle Technician (Red Seal) with a minimum of 2 years' working experience within an automotive Dealership, after qualifying.
• Fully Bilingual (English, Afrikaans) preferable.
• Motor Vehicle Dealership experience – preferably in the premium market segment.
• Computer Literacy.
• Must possess a valid driver's license.

• Following Procedures and Instructions.
• Customer Focus.
• Drive for Results (Productivity & Efficiency).

NB! This job is now closed. You can apply for other jobs by uploading your CV.