Multimodal Controller

SUMMARY:
Are you ready for a role where no two days are the same and your decisions keep the world moving? As a Multimodal Controller, you’ll be at the centre of global logistics, coordinating cargo across road 🚚, air ✈️and sea 🚢

This is a high-energy, fast-paced position perfect for someone who thrives on challenges, loves problem-solving, and enjoys being the go-to person who makes things happen.

If you’re passionate about logistics, quick on your feet, and looking for a role where your expertise truly drives performance, customer success, and global flow, this is your opportunity to shine✨

POSITION INFO:
Responsibilities:

• Manage and coordinate multimodal shipments (road, air and sea) from booking to final delivery
• Handle daily planning, scheduling, and routing of cargo across various transport modes
• Track and trace shipments, ensuring customers receive accurate and timely updates
• Prepare and review transport documentation: BOLs, AWBs, CMRs, customs documents, manifests, etc.
• Liaise with carriers, shipping lines, airlines, rail operators, and hauliers
• Resolve operational issues including delays, port challenges, customs queries, or route adjustments
• Ensure compliance with international shipping regulations and requirements
• Monitor cost efficiency and work with carriers to secure competitive rates
• Maintain accurate records in internal TMS and reporting systems
• Support continuous improvement of multimodal processes and workflows

• 3–5 years’ experience in multimodal freight operations (road, air and sea)
• Strong knowledge of freight documentation
• Experience working with carriers, hauliers, shipping lines and airlines
• Proven ability to manage multiple shipments and prioritise under pressure
• Strong problem-solving skills and the ability to think on your feet
• Excellent communication skills for dealing with customers and global partners
• Understanding of INCOTERMS, customs rules, and international shipping regulations
• High attention to detail and a commitment to delivering excellent service