NEW BUSINESS PROCESSING & POLICY SERVICING ADMINISTRATOR

SUMMARY:
We invite candidates to apply for the New Business Processing and policy Servicing Administrator position in Port Elizabeth.

POSITION INFO:
Main job tasks and responsibilities:

• Obtaining the latest values from companies and knowing the different products.
• Completion of New Business applications and processing thereof
• Drafting and emailing New Business letters to clients
• Following up on Underwriting requirements re: Risk new Business applications
• Processing Conversions
• Handling New Business Transfers
• Investment Ad hoc applications and switches/rebalances
• Obtaining Outstanding FICA and savings Compliance
• Updating of portfolios once the new business/alterations issues – accuracy in data/value capturing. Attention to detail is significant as the company will be held liable if incorrect amounts are quoted.
• Updating registers (New business, transfer and investment registers, compliance registers, etc.)
• Drafting and sending out of Final letters to client i.t.o. new business issued or finalized instructions.
• Communication with clients (written and verbal).

• Life Insurance Experience: 2 to 3 years.
• Grade 12 qualification.
• RE5 examination.
• Full Financial / Insurance Qualification advantageous.
• Be Fully bilingual (English & Afrikaans).
• Computer skills and knowledge (especially of Word, Excel, Outlook, and Internet).
• Knowledge of the operation of standard office equipment.
• Knowledge of clerical and administrative procedures and systems, such as filing and proper record-keeping.
• Knowledge of principles and practices of basic office/administrative management.
• Life Assurance products – Know the different types of insurance products, limits, and restrictions.
• Tax implications and benefits – How tax will be applied in the event of retirements/death/disability / fringe benefits (and when benefits will be tax deductible).
• Investments - Know and understand how to read market movements and fluctuations, income revisions and portfolio rebalances and/or switches).
• Commission structures – Different commission applies to different products therefore the correct commission must be applied. Know the difference between the maximum and minimum on each product.