National Key Account Manager - Industrial Vertical

SUMMARY:
A Freight Forwarding Company is seeking a National Key Account Manager Industrial to join their growing team. The main objective is the retention and growth of market share within the assigned industry in South Africa. This entails a solution-based consultative selling role across larger and strategic key Accounts within the Industrial vertical

POSITION INFO:

Establish a portfolio of global as well as local key accounts by liaising with local stakeholders as well as counterparts in the regions and global Industry champions. 

Identify goals and objectives for the development of each key account (account plan)  in the assigned vertical. Pursue cross- and upselling strategies per customer.

Pro-active contribution to the regional monthly KAM calls.

Ensure the timely and successful delivery of solutions according to customer needs and objectives.

Retain and grow the share of wallet of the key customers in terms of:

  - Overall turnover improvement,

  - Opportunity development of all core services,

  - Engagement of key customers in any of new product development efforts

  - Maintain/grow profitability of key customers

Operate as the lead point of contact for any and all matters specific to your customers.

Conduct regular business reviews where applicable and align with operations on customer’s requirements.

Develop a trusted advisor relationship with key customer stakeholders

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