National Workshop & Spares Manager

SUMMARY:
NATIONAL WORKSHOP & SPARES MANAGER
CAPE TOWN

POSITION INFO:
The main purpose of the job:
To provide essential support within the department. It ensures the smooth and efficient running of daily operations.

Responsibilities:

• Manage and support all workshop and spares teams nationally, ensuring clear role alignment, performance management, training, timekeeping, and discipline.
• Oversee technician performance, ensure adherence to procedures, monitor job cards and hours, manage service kits and spares usage, approve travel, and ensure vehicle maintenance.
• Maintain high service standards, address client complaints promptly, conduct spot checks, and engage key customers nationally to resolve issues and drive proactive maintenance improvements.
• Ensure accurate and available stock, oversee documentation and picking processes, manage stock takes, control excess/ageing stock, and process returns according to SOPs.
• Ensure timely job card processing, credit approvals, accurate inter-site transfers, daily tracking reports, courier reconciliations, proper binning, accurate reporting, and clearance of all system exceptions.
• Support cost-saving initiatives, maintain monthly budgets, meet annual financial targets, and ensure operational accuracy across all financial documentation.

• Matric (Grade 12)
• Relevant post-matric technical qualification (preferably N4 or higher in Millwright, Engineering, or Automotive)
• Minimum of 5 years’ experience in Services, Sales, or Workshop Management
• Previous technical experience as a technician
• Strong technical understanding of mechanical and electrical systems
• Proven experience in stock control, administration, and workshop operations
• Computer literate with solid systems aptitude
• Strong financial acumen, including budgeting and cost management