Network Engineer (T3)

SUMMARY:

POSITION INFO:
Our client is focused on bridging the digital divide and empowering communities through reliable network access. As a Network Engineer (T3) , you will be at the heart of operations, ensuring network stability, performance optimization, and rapid issue resolution. Why You Should Work For This Company: Meaningful work that directly impacts communities Exposure to enterprise-level network environments Collaboration with experienced Tier 4 engineers and NOC leadership Clear opportunities for technical growth and career progression Key Responsibilities: Monitor Field Team escalation channels, provide technical assistance, and collaborate with Tier 4 engineers on advanced troubleshooting. Provide APEX system support by resolving tickets raised by Customer Experience teams and addressing NOC escalation issues related to customer connectivity. Proactively monitor network nodes for low capacity and high client saturation, triggering alerts and corrective actions where required. Utilize PRTG monitoring tools to identify recurring sector issues, track problematic connections, and monitor ping, traffic, and uptime performance. Perform logical fault analysis to diagnose network issues and optimize overall network reliability and performance. Execute all instructions and operational directives issued by the NOC Manager to meet real-time business requirements. Job Experience and Skills Required: Education: National Diploma or Degree in Information Technology, Networking, Computer Science, or a related field Relevant networking certifications (e.g. CCNA) are advantageous Experience: 2-3 years' experience in a Network Operations Centre (NOC) environment Hands-on experience supporting network infrastructure and escalated incidents Exposure to ISP, telecommunications, or enterprise network environments Experience working in a 24\/7 operational or shift-based environment Skills: Strong troubleshooting and logical problem-solving ability Experience with network monitoring tools (PRTG or similar) Working knowledge of TCP\/IP, routing, switching, and network performance analysis Competent with standard computer applications and ticketing systems Non-Negotiables: Willingness to work rotational onsite shifts (no remote work) Own reliable transport Availability to work the following shifts: 07:00 - 16:30 12:30 - 22:00 Average schedule of 4 days on \/ 2 days off Apply now! For more exciting IT vacancies, please visit: I also specialise in recruiting in the following: Data Engineer Software developer Data Analyst Infrastructure Architecture ... and more! If you have not had any response in two weeks, please consider the vacancy application unsuccessful. Your profile will be kept on our database for any other suitable roles \/ positions. For more information, contact: Ntokozo Soko Specialist Recruitment Consultant Connect with me on LinkedIn!

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