Network Security Engineer

SUMMARY:
Datacentrix is currently in the process in recruiting for a Network Security Support Engineer - Cape Town to focuses on the maintenance of customer ICT networks as part of IT Managed Services offerings provided to Datacentrix customers. Support functions extend from testing and troubleshooting problems to regular maintenance. Contribute high-level support such as strategic planning of network upgrades and high-level network performance analyses.

POSITION INFO:

KEY PERFORMANCE AREAS

• Implementation, maintenance, monitoring and management of network security infrastructure and capability (hardware and software solutions).
• Analyzes and solves common and complex network problems through reasoning, troubleshooting and innovative thinking.
• Develops and maintains a professional working relationship with the clients and client end-users in support of the Service Delivery Manager and Network Security Operations Manager.
• Creates and updates documentation related to installation procedures and troubleshooting of network incidents.
• Liaises with 3rd party vendors to resolve escalated incidents, problems and queries
• Maintains service and quality levels according to of the company business standards, processes and procedures.
• Communicates oral or written feedback and technical information to all levels of end-users and customer IT management.

• Matric - Grade 12
• Tertiary IT Qualification
• CCNA or equivalent
• Fortigate or equivalent 
• At least 3+ years’ experience delivering Network Security Services in a customer environment

NB! This job is now closed. You can apply for other jobs by uploading your CV.